Frequently Asked Questions
Q.I've never used a Celebration Sign Rental service, How does it work?
A.
Booking a Celebration Yard Sign is simple and fun! Just choose the occasion, then select the color and size of the sign you’d like for your celebration. During checkout, you’ll provide billing and delivery details, along with any personalization for your display. Once you finalize your reservation, we take care of the rest!
Check out How It Works for more information.
Q.Can I book two signs for my yard at the same time?
A.Absolutely! We’d love to help you with a double celebration! Just reach out to us, and we’ll happy to help get 2 signs booked for you.
Q.Can displays have custom colors?
A.
Absolutely! As long as we have the colors available in our inventory. AVAILABLE COLORS
EXAMPLE: Our Blue and Orange display pieces can be paried with our Blue, Green, and Yellow display pieces to create a custom display.
EXAMPLE: Our Blue and Orange display pieces can be paried with our Blue, Green, and Yellow display pieces to create a custom display.
Q.When do you set up?
A.Signs are typically delivered and set up in the morning of the first day of your rental.
Have a specific request? Let us know, and we’ll do our best to accommodate!
Have a specific request? Let us know, and we’ll do our best to accommodate!
Q.How big are your signs?
A.Our signs measure between 12 feet and 22 feet long.
Q.What surfaces do you set up on?
A.We can set up on grass, asphalt, and concrete. Display stands are required for set up on all surfaces other than grass.
Please reach out to us to discuss setup on surface other than in the yard
Please reach out to us to discuss setup on surface other than in the yard
Q.Do you charge a Travel Fee?
A.Yes, we apply a travel fee to each booking calculated at about $0.75 per mile to cover the delivery of the sign and the return trip to pick the sign up after the rental period ends. *Prices do not include sales tax.
Q.Do you deliver to other cities?
A.Yes, If during checkout, your you get a message that your address is outside our service area - REACH OUT TO US.
We may be able to accommodate, depending on our booking schedule *NOTE: There could be a FEE for additional travel.
We may be able to accommodate, depending on our booking schedule *NOTE: There could be a FEE for additional travel.
Q.Do we have to keep the sign in place in the entire time?
A.Yes, but if for some reason you need it removed before your rental period has ended, just contact us and we will come remove the sign.
Q.What if the setup is at a location other than my home?
A.We are happy to set up at any location!
However, if you are booking for a property you do not own, please ensure you have secured explicit permission from the homeowner or occupant before we arrive.
*We cannot perform an installation on any private property without the resident's prior consent.
However, if you are booking for a property you do not own, please ensure you have secured explicit permission from the homeowner or occupant before we arrive.
*We cannot perform an installation on any private property without the resident's prior consent.
Q.Can I book a set up at an indoor venue or Family Entertainment Center?
A.
Yes! We love setting up at indoor play centers, party venues, and celebration spaces.
Whether it’s an outdoor park or an indoor facility, we can make it work!
Please note: You must obtain approval from the venue prior to booking.
*Exception: We are a preferred partner for Kid Zone in Powell, so no prior approval is needed for setups at that location!
Q.When do I pay for my sign?
A.All signs require payment at time of booking.
Q.What if we need to cancel?
A.In the event you need to cancel your order and provide us with at least a 48-hour notice prior to your scheduled installation date, you will receive a refund, minus a 4% Technology Fee. *If notice is within 48 hours of installation, a $25 Late Cancellation Fee will be assessed and the remaining balance will be refunded.
Q.What about weather conditions?
A.HIGH WINDS are our biggest safety concerns to our signs.
Although, we reserve the right to decline delivery, setup, or pickup of the celebration sign if there is inclement weather - including but not limited to - lightening, thunderstorms, snow, ice, heavy rain, high winds, and any other acts of God that would put our representatives or celebration sign displays in harm's way. If we are unable to reschedule the date for the rental of the celebration sign, we will provide a credit equal to 100% of the rental fee to be applied towards a future rental. Subject to the then current pricing and date availability.
Although, we reserve the right to decline delivery, setup, or pickup of the celebration sign if there is inclement weather - including but not limited to - lightening, thunderstorms, snow, ice, heavy rain, high winds, and any other acts of God that would put our representatives or celebration sign displays in harm's way. If we are unable to reschedule the date for the rental of the celebration sign, we will provide a credit equal to 100% of the rental fee to be applied towards a future rental. Subject to the then current pricing and date availability.
Q.Are we responsible for the sign if it gets damaged in any way?
A.
YES. If damage occurs due to failure to follow our rental agreement or negligence you will be responsible for all damages up to and including replacement of the signs, which can cost hundreds of dollars.
*We don't want you or us to be in that situation which is why we ask that you sign a Rental Agreement.
*We don't want you or us to be in that situation which is why we ask that you sign a Rental Agreement.
